OUR SERVICES
Discover tourism excellence
At SIE, Spain is Excellence, we redefine the concept of excellence in the tourism sector. Our services are designed for companies and institutions that seek to differentiate themselves, boost their performance and stand out as benchmarks of quality tourism.
SIE Consulting
As experts in luxury tourism and smart organisations, we collaborate with SIE members and aspirants to optimise processes, boost their visibility and refine their business strategies.
From an exhaustive diagnosis, we design specific projects or accompany you in development plans structured by milestones, defining key performance indicators (KPIs) and ensuring their achievement, especially in commercial consultancy.
We work together with you and your team on the strategic lines set out by the executive committee that seek to boost awareness and, in many cases, commercial actions within a company dedicated to the tourism sector.
Once this first phase of recognition and initial situation has been analysed, we explore the necessary optimisation variables.
We go from the most practical to the stakeholders themselves.
One of the variables for improvement may be the remodelling of the spa circuit, or the presentation of wellness services, but also the quality of the towels in the bathrooms or even the explanation of the room team during a degustation dinner. We audit your good work so that it never ceases to be excellent and a point of reference.
SIE Academy
A waiter with training in wine tasting, protocol or dress makes a difference. A receptionist with behavioural and cultural notions about the different users that can be received in your hotel based on cultural specifications, makes a difference.
And, if attitude is coupled with specific and specialised training, customer satisfaction standards increase significantly and create that memory of "the really good things" that is so intrinsic to the popular vocabulary of our culture.
Training is one of the key pillars that guide excellence. Curiously, it is not the most common in the tourism sector and, for this reason, at SIE we believe that those companies dedicated to excellent tourism that are committed to the continuous training of their professionals make a difference.
That memory that makes us always want to come back.
Our exclusive service for SIE members provides customised training by experts in their respective fields.
SIE Academy combines theory with real-life practices designed to transform teams and companies into benchmarks of quality tourism.
Representation
*Exclusive service for SIE Members
Throughout the year, we create specific events, trips and offline representation actions with the aim of raising awareness of tourism excellence in Spain and all its representatives belonging to our club.
But we also lead knowledge events about the sector, in which of course our members play a key role.
Once we make the leap beyond national borders, the representation actions we organise always have a strategic focus: they study unique and singular markets.
We represent our members with unique strategies that guarantee national and international visibility.
We have the SIE Missions, international trips that seek the visibility of our members in specific markets: Asia, the United States or Latin America, among others.
Within Spain, we organise our beloved Fam Trips, in which we give visibility to all those members who make our country a different destination, not yet so well known and of incalculable value.
